Hi there

Hi there

Hi there

Portrait of Michael
Portrait of Michael
Portrait of Michael

I’m an entrepreneur, retail innovator, 0-1 enthusiast, designer and people leader.

After a successful 14 year stint at Walmart across two countries and countless leadership roles, I walked away to spend time building + developing others.


I love teaching. No matter the format, I always combine my real-world experience, strategic thinking and a passion for inspiring humans.


It's also my role to understand change in the world. I spend a lot of time looking at behavior based signals beyond just technology.


For example:


  • Some things we see or get excited about end up just being distractions (NFTs + the "Metaverse" anyone?).

  • Some new products/services that we write off at first, end up exploding in popularity and nailing their product market fit.

  • Some businesses become victims of their own success and start to become complacent, unprioritized and wasteful.

  • Some teams now have 5 generations of humans that are making leaders pull their hair out with the different styles of leadership needed.


I solve these types of problems for businesses today, so they can have a successful tomorrow.

I’m an entrepreneur, retail innovator, 0-1 enthusiast, designer and people leader.

After a successful 14 year stint at Walmart across two countries and countless leadership roles, I walked away to spend time building + developing others.


I love teaching. No matter the format, I always combine my real-world experience, strategic thinking and a passion for inspiring humans.


It's also my role to understand change in the world. I spend a lot of time looking at behavior based signals beyond just technology.


For example:


  • Some things we see or get excited about end up just being distractions (NFTs + the "Metaverse" anyone?).

  • Some new products/services that we write off at first, end up exploding in popularity and nailing their product market fit.

  • Some businesses become victims of their own success and start to become complacent, unprioritized and wasteful.

  • Some teams now have 5 generations of humans that are making leaders pull their hair out with the different styles of leadership needed.


I solve these types of problems for businesses today, so they can have a successful tomorrow.

I’m an entrepreneur, retail innovator, 0-1 enthusiast, designer and people leader.

After a successful 14 year stint at Walmart across two countries and countless leadership roles, I walked away to spend time building + developing others.


I love teaching. No matter the format, I always combine my real-world experience, strategic thinking and a passion for inspiring humans.


It's also my role to understand change in the world. I spend a lot of time looking at behavior based signals beyond just technology.


For example:


  • Some things we see or get excited about end up just being distractions (NFTs + the "Metaverse" anyone?).

  • Some new products/services that we write off at first, end up exploding in popularity and nailing their product market fit.

  • Some businesses become victims of their own success and start to become complacent, unprioritized and wasteful.

  • Some teams now have 5 generations of humans that are making leaders pull their hair out with the different styles of leadership needed.


I solve these types of problems for businesses today, so they can have a successful tomorrow.

14

Years at the World's Largest Company

5

Different Keynotes available to book

$90m

ROI of all projects launched

The Why

Customers always want more

We live in the age where the customer rules. Comfortability is a death sentence…but innovating on behalf of the customer is hard.

"But what doesn't change?"

Loud voices are happy to share that everything is changing fast in the world. This is not helpful to focus teams and leaders on winning for the customer.

Minimize uncertainty + risk

Numbers and leadership opinions don't de-risk initiatives. Paying customers do. Learn how to leverage user feedback to make everyone feel great.

Fulfill your ambitions for growth

Culture eats strategy for breakfast. Executives must foster innovation + customer centricity to attract and retain top talent. This can be taught.

Case Studies

Blue Labs. Fortune 1 scale, startup speed.

Walmart Canada had a problem: no disruptive or radical innovation was taking place. They needed a Corporate Innovation team to bring in a new skillset, culture, focus and executional capability. I was a founding member and Director of Innovation Design and Validation for "Blue Labs". We built the team to over 22 and fulfilled our mandate set.

Checkout Reinvention for all 408 Canadian Walmart stores

Tripling the amount of self checkouts in every Walmart Canada store to drive adoption and create operational savings without increasing theft, impacting customer experience and decreasing staff engagement seemed paradoxical. I lead the team that figured this out and over delivered our executional committments.

On Our Way. A new home cleaning experience

What was initially a side project for my wife became her full time job and a pretty busy time for me as customer demand for a contemporary home cleaning service went through the roof. The mission was simple: build Canada's most trusted home services company. Acquired by a private investor after 18 months of operations.